Privacy Policy

Privacy Policy
Last Updated: July 24, 2026

DERMA COSMETICS PTE. LTD. (hereinafter referred to as the "Company") values your privacy and is committed to protecting your personal information in accordance with the applicable laws and regulations of Singapore. This Privacy Policy explains how the Company collects, uses, discloses, retains, and protects your personal information when you use the Company's website and services.

Personal Information Collected and the Means of Collection
The Company collects personal information necessary to provide its products and services, including membership registration, order processing, customer support, and other related services. Such personal information may include your name, email address, password, mobile phone number, date of birth, shipping and billing address, recipient information, payment information, order history, customer enquiry information, IP address, browser and device information, cookies, and website usage information.
The Company collects personal information through membership registration, order placement, customer enquiries, promotional events, email communications, and your use of the Company's website. Certain information may also be collected automatically through cookies and similar technologies.

Purpose of Collection and Use of Personal Information
The Company collects and uses personal information to process orders and payments, deliver products, provide customer support, manage membership accounts, verify user identity, respond to enquiries, improve the Company's products, services, and website, analyse website usage and customer preferences, and provide promotional information or marketing communications where permitted by applicable laws or where the user has provided consent.

Period of Possession and Utilization of Personal Information
The Company retains personal information only for as long as necessary to fulfil the purposes for which it was collected or as required under applicable laws and regulations. Where retention is required by law, certain personal information relating to orders, payments, customer enquiries, taxation, accounting, or dispute resolution may be retained for the applicable statutory retention period before being securely disposed of.

Procedures and Methods of Discarding Personal Information
Once personal information is no longer required for the purposes for which it was collected, the Company will securely delete or destroy such information using appropriate technical and organisational measures. Where retention is required under applicable laws, the information will be retained for the required period before being securely disposed of.

Disclosure of Personal Information
The Company does not disclose users' personal information to third parties except where the user has provided prior consent, where disclosure is required or permitted under applicable laws and regulations, or where disclosure is requested by government authorities, regulators, or law enforcement agencies in accordance with applicable laws.

Consignment of Collected Personal Information
Where necessary for the provision of the Company's services, the Company may entrust the processing of personal information to service providers that assist with payment processing, logistics and delivery, website hosting, information technology services, customer support, or other operational services. The Company exercises reasonable supervision to ensure that such service providers process personal information only for the entrusted purposes and protect personal information in accordance with applicable laws.

The Rights of Users and Methods of Exercising Those Rights
Users may request access to, correction of, or deletion of their personal information, withdraw consent where applicable, or request termination of their membership in accordance with applicable laws. Users may also update certain personal information through their account settings or by contacting the Company using the contact information provided below. The Company will respond to such requests in accordance with applicable laws and regulations.

Installation, Management and Rejection of Cookies
The Company uses cookies and similar technologies to improve the user experience, analyse website traffic, remember user preferences, and enhance the Company's services. Users may choose to accept or reject cookies through their web browser settings. Please note that disabling cookies may affect certain functions of the Company's website.

Contact for Personal Information
If you have any questions, requests, or complaints regarding this Privacy Policy or the Company's handling of personal information, you may contact the Company using the following information:
Email: help_sg@dermacorp.kr
The Company will make reasonable efforts to respond promptly and appropriately to your enquiries.

Duty to Notify
The Company may amend this Privacy Policy from time to time to reflect changes in applicable laws, business operations, or internal policies. Any revisions will be posted on the Company's website together with the updated "Last Updated" date. The revised Privacy Policy shall become effective upon publication unless otherwise stated.